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Terms of Service

Last Updated: 08/08/2025
Contact Email: legal@financiarme.es
Website: https://financiarme.es

These Terms & Conditions (“Terms”) govern your installation, access, and use of the FinanciarMe Analytics plugin (“Plugin” or “Service”) by FinanciarMe SL (“we”, “us”, or “our”), on WordPress/WooCommerce and Shopify platforms.

By installing, subscribing, or using the Plugin, you agree to these Terms.


1. Use of the Plugin & Trial

1.1 Eligibility. You must be authorized to install and use the Plugin on a WordPress or Shopify store and comply with their platform terms.
1.2 Trial Period. You may optionally begin with a 14-day trial (unless otherwise specified). If eligible, the trial starts upon installation 

or account activation.


2. Subscription, Billing & Renewal

2.1 Plans

  • Free Plan: Limited monthly order volume and reduced feature set.

  • Paid Plans: Tiered based on monthly order volume. Specific pricing is available on our website and plugin dashboard.

2.2 Billing Cycle

  • Paid plans follow a recurring monthly or annual billing cycle, aligned with your subscription choice.

  • Payment commences at activation or trial end. Renewals automatically occur using stored payment details.

2.3 Price Changes & Notifications

  • We may adjust pricing annually or upon renewal. If price increases occur within three months of your initial subscription, you may cancel before the next billing date.

  • We’ll notify you at least 14 days before a renewal charge.

2.4 Refunds

  • Initial paid subscriptions may be canceled within 30 days for a full refund.

  • No refunds are available for renewals or partial-use periods.


3. Installation, Updates & Support

3.1 Installation
You may install the Plugin manually or via automated methods. You are responsible for ensuring compatibility and integrity during installation; we disclaim liability for site issues that may arise.

3.2 Updates

  • Active paid subscribers get access to Plugin updates addressing bugs, security, or improvements.

  • Updates may be installed automatically or manually; compatibility remains your responsibility.

3.3 Support


4. Data Handling & Privacy

4.1 Aggregate Analytics Only
We only store aggregated, non-identifiable data in our cloud systems. We do not collect or store any customer PII—such data remains solely within your store’s platform.

4.2 Compliance & Confidentiality

  • We comply with GDPR and similar privacy regulations.

  • Any non-public account data you share will be treated as confidential.

4.3 No Personal Data from You
You must not submit personal data about your customers to us. If such data is submitted inadvertently, you agree to indemnify us for all associated liabilities.


5. Warranties & Liability

5.1 As‑Is Provision
The Plugin is provided “as is,” without warranties of any kind. We disclaim all express and implied warranties, including merchantability or fitness for a specific purpose.

5.2 Limitation of Liability
To the maximum extent permitted by law, FinanciarMe SL will not be liable for lost profits, data loss, business interruption, or any indirect damages except those arising from gross negligence or intentional wrongdoing.


6. Termination

6.1 By You
You may terminate your subscription at any time via your account dashboard or by contacting support. Deactivation takes effect at the end of the billing cycle. No automatic refunds are provided for unutilized time.

6.2 By Us
We may suspend or terminate access if:

  • You fail to pay fees.

  • You violate these Terms.

  • You engage in abusive or unlawful behavior.

  • We are legally required to do so.
    If terminated for cause, no refunds will be issued.


7. Intellectual Property

All rights, titles, and interests in the Plugin (including trademarks, code, and documentation) remain with FinanciarMe SL. You are granted a non-exclusive, revocable license to use the Plugin in compliance with these Terms.


8. Changes to These Terms

We reserve the right to modify these Terms at any time. Material changes will be notified at least 14 days before taking effect. Continued use after such changes implies acceptance thereof.


9. Governing Law & Dispute Resolution

These Terms are governed by the laws of Spain. Disputes shall be resolved exclusively in the courts of Madrid, Spain.


10. Contact Information

FinanciarMe SL
Email: legal@financiarme.es
Website: https://financiarme.es
Responsible for legal and subscription matters.